Description:
Assess needs and formulate solutions through the use of JD
Edwards EnterpriseOne and other applications.
.Provide support of the JD Edwards EnterpriseOne software for the
Finance business groups’ day-to-day and periodic processes. This includes bug fixes, routine maintenance in these areas, and recurring support requests for the sales order status processing specific to Finance responsibility.
.Active monitoring of month-end and manual processing of sales orders through sales update.
.Set and continually manage expectations with team members and other stakeholders for day-to-day support issues.
.Initial troubleshooting and research on routine support requests.
.Review, prioritize and assign support requests to appropriate team
members.
.Coordinate and balance workload for technical business analysts and offshore development team for open support requests.
.Routine communication with team and business stakeholders for status updates and prioritization.
.Oversee requirements to ensure proper documentation, testing and approvals are in place prior to review for weekly production release.
.Coordinate with corporate IT groups such as infrastructure, project
management, and database administrators where needed for business process completeness.
.Drive responsiveness and expedient results for ticket resolution in
the Finance area.

SKILLS/Business Knowledge:
- Demonstrates an understanding of issues relevant to several modules including Accounts Receivables, Accounts Payable, General Ledger, Fixed Assets, Corporate Tax, and Product Costing.

Executes - Results Driven:
- Sets and conveys clear goals and monitors progress; is accessible and supports business and team partners.
- Makes timely and sound decisions to obtain results in order to add value to the organization.

Analytical Thinking:
- Ability to break down a problem or situation into component parts, identify implications, timeframes and sequencing of events.

Attention to Detail:
-Ensures accuracy, clarity and quality of work with a drive to increase efficiency and track organizational measures.

Collaboration and Teamwork:
- Commitment to common goals within the organization.
- Identifies competing interests and strives to balance them.
- Values contributions of all team members and stakeholders; leverages strengths and experiences to achieve team goals.
- Cooperative with colleagues, shares knowledge and resources.

Technical skills desired:
- JD Edwards ERP system Finance funcational module knowledge.
- Working knowledge of Structured Query Language (SQL).
- General knowledge of Control-M scheduler tool is a plus.

EDUCATION: Bachelors degree in Engineering, Computer Science, Business
Administration or a related discipline required.

For an immediate response please submit resume in Word format and provide daytime contact information. US CITIZEN, GREEN CARD OR TN ONLY
Mike Brown
J R D Systems Inc
Beacon Center 42450 Hayes Road
Suite 3
Clinton Township, MI 48038
Phone: (586) 416-1500 ext: 102
Fax: (586) 416-1600
Web: http://www.jrdsi.com